terms and conditions
Terms and conditions for international customer
if you have any question, please do not hesitate to contact me.
Returns and refunds ( not available for items in the sale )
If there is a problem with size or if you are unsatisfied with your purchase,
please inform me as quickly as possible by email and return the article within 10 days maximum (from the day you received it).
return postage is to be paid by the customer and the item must be sent using registered post(with a tracking number).
your order will be refunded once i have received the article.
* cocon creations are unique pieces and thus the sizes may vary slightly. certain articles will be made to order.
if this is the case i will make the article once i have received payment and,
as all item make by me only one,
time must be allowed for the making of the piece before you receive your order.
Thank you for your understanding.